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store policy

customer care

We want every Club Unity purchase to be exactly what you expected. If you have a question about your order — before or after purchase — please get in touch and we'll do our best to help.

Contact us at: hi@clubunity.co.uk

We aim to respond to all enquiries within two working days.

shipping 
Where we ship

We currently ship to UK addresses only.

Dispatch

All orders are dispatched within 10 working days of purchase. You will receive a confirmation email once your order has been dispatched.

Delivery method

 

42x42cm prints are sent via Royal Mail Special Delivery, which requires a signature on delivery.

Larger prints and sculptures are sent via tracked courier, also requiring a signature on delivery. Courier and estimated delivery timeframe will be confirmed in your dispatch notification.

 

Delivery address

 

Please ensure your delivery address is correct at the time of ordering. We are unable to redirect parcels once dispatched. For sculptures and larger prints, please ensure someone will be available to sign for the delivery.

returns & refunds

All Club Unity editions are limited and sold as final sale. We do not accept returns or offer refunds except in the case of items that arrive damaged or faulty.

 

Damaged or faulty items

If your order arrives damaged, please notify us within 48 hours of delivery at hi@clubunity.co.uk. Include your order number and clear photographs of the damage to both the item and its packaging.

 

We will arrange a replacement at no additional cost. Replacements are subject to availability. In the event a replacement cannot be provided, a full refund will be issued.

 

Your statutory rights under the Consumer Rights Act 2015 are not affected by this policy.

privacy & safety

Club Unity takes your privacy seriously. This section explains what data we collect, how we use it, and your rights under UK data protection law.

Data controller

Dan Pearce Art Ltd

196 High Street

Penge

London SE20 7QB

Contact: hi@clubunity.co.uk

 

What data we collect

When you make a purchase or sign up to hear from us, we collect the information you provide — including your name, email address, delivery address, and payment details. Payment information is processed securely and we do not store card details on our systems.

How we use your data

We use your data to process and fulfil your order, communicate with you about your purchase, and — where you have opted in — to send you updates about Club Unity. We do not sell your data to third parties.

Third-party services

We use Mailchimp to manage email communications. We also use Google Analytics to understand how visitors use our website. Google Analytics may collect anonymised data about your visit, including pages viewed and time spent on site. You can opt out of Google Analytics tracking via your browser settings or by using the Google Analytics

Opt-out Browser Add-on.

 

Cookies

Our website uses cookies to enable core functionality and to support analytics. By continuing to use the site, you consent to the use of cookies in accordance with this policy.

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data at any time. To make a request, contact us at hi@clubunity.co.uk.

 

Payment Methods

We accept the following payment methods:

 

Credit and debit cards

PayPal

 

All transactions are processed securely. Prices are listed in GBP and include VAT where applicable.

wholesale & institutional enquires

Club Unity editions are not available for wholesale. For institutional, curatorial, or commissioning enquiries — including public sculpture placement — please contact us directly at hi@clubunity.co.uk.

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